Monday, March 26, 2012

How to Change Default CUE opening greeting


Lot of engineers have asked me this question , So here is the answer ..

The aa_sample1.aef file is a script that answers a call, asks for the name or extension of the person to whom the caller would like to be connected, and transfers the call.

Note You can modify the aa_sample1.aef file to create your own AA script. Make a backup copy of the aa_sample1.aef file before modifying it, so that you always have access to the original file.

Have fun with it , Change is to something silly , just for heck of it ..We engineers need to have some fun too ..

Fixing Issues with CUCM Database Replication

One of the very common issues in larger environment is database replication , This is quick guide to fix most of the issues . I had a customer who has database replication issue only with 3000 phones , so DB replication problem not restricted to larger environment.

https://supportforums.cisco.com/docs/DOC-13672

Make sure not to have several administrators to MACD simultaneously , that is one of the reason for DB replication problem.

Remember Number 2 is your friend is database replication issues, you want to always see 2 ,

4 is bad but not that much , cause it means there is connectivity problem which can fixed easily .
Your real enemy is Number 3 Status , whose reasons can wide and complex.